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Billing, Invoices & Payment Gateways Beginner

How to Retry Failed Invoice Payments & Switch Payment Gateways

Updated 2026-08-14 3 min read

Instructions on retrying declined transactions or switching payment methods for unpaid invoices.

If an invoice payment fails due to card rejection or session timeout, retry immediately without placing a new order.

1. Opening Unpaid Invoices

Navigate to Billing > My Invoices and click on the Unpaid invoice.

2. Switching Payment Gateways

Use the Payment Method dropdown to switch to Credit/Debit Card, PayPal, or Net Banking.

3. Executing Payment Retry

Click Retry Payment Now. Once approved by the bank, the invoice status changes to Paid green instantly.

Implementation Steps

1

Navigate to Billing > My Invoices

Log into portal and open the Unpaid invoice.
2

Select Alternative Gateway in Dropdown

Switch payment method (Credit Card, PayPal, Net Banking).
3

Click Retry Payment Now & Confirm Approval

Submit transaction to convert invoice status to Paid.