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Knowledge Articles & Documentation

Explore detailed step-by-step instructions and technical documentation.

33 Articles
How to Compare Web Hosting Plans (Shared, VPS, Dedicated & Email)

Selecting the right hosting tier ensures optimal speed, security, and resource allocation for your websites and mobile apps. 1. Shared...

How to Recover Account Access & Request Password Resets

If you forget your account password or get locked out due to multiple failed attempts, follow our secure self-service password...

How to Enable Login Alerts, IP Whitelisting & Account Security Policies

Protect your hosting assets against unauthorized access attempts by enforcing strict security policies in your dashboard. 1. Enabling Email Login...

How to Add Sub-Users & Grant Team Access to Your Client Portal

Sub-User management lets account owners delegate portal access with granular permissions to team members or external web developers. 1. Inviting...

How to Manage Your User Profile, Change Password & Update Contact Info

Keeping your account details accurate ensures you receive timely domain renewal warnings, billing statements, and server status notifications. 1. Accessing...

How to Register a New Account on jiWebHosting & Set Up 2FA

Welcome to jiWebHosting! Creating an account provides you with a centralized portal to manage your web hosting plans, domain registrations,...

Create Tickets

A new ticket can be added by clicking on the “add” button. You can view and update the ticket as...

Tickets

It displays a complete list of tickets along with the title.  

Order History

    • It will display the order history of your account.       • It will display the...

Hostings

It will display all hosting plans in your account that have you purchased till now. It will display the Active...

Dashboard

It will display the “View Plans” button on the top, from which you can view and upgrade the subscription plans....

Login

It displays the “Username” fields and "Password” fields. You need to enter your email in the Username field, the email that...

Signup

In the Signup form, you need to enter your Full Name in the Full Name field. It will show the...