Understand our transparent billing policies regarding renewal notices, grace periods, and account preservation.
1. Renewal Invoice Generation Timeline
Renewal invoices are generated 14 days prior to service due dates, giving ample time for review or payment adjustments.
2. 7-Day Payment Grace Period
If an invoice remains unpaid on the due date, we provide a 7-day grace period where your hosting service remains fully active.
3. Data Preservation Guarantee
In the event of service suspension, website files and database backups are preserved safely for 30 days, allowing seamless reactivation upon payment.