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jiWebHosting Refund Policy
At jiWebHosting, we strive to provide the best possible hosting experience for our customers. However, we understand that sometimes things don't workout as planned.
Refund Policy Overview
Our refund policy outlines the terms and conditions under which you can receive are fund for your web hosting services with us. Please read this policy carefully before making a purchase. Our pricing plans are flexible and scalable to meet your needs, with options ranging from a minimum of ₹50 to a maximum of ₹10,000.
Eligible Services
The following services are eligible for refunds:
Shared Hosting
Reseller Hosting
VPS (Virtual Private Server) Hosting
Dedicated Server Hosting
However, the following services are not eligible for refunds:
Domain registration and renewal fees
SSL certificate installation fees
Additional features or upgrades purchased after the initial service period.
Refund Terms
To be eligible for are fund, you must meet the following conditions:
1. Cancellation:You must cancel your hosting account within 30 days of activation.
2. Unused Services: Your account must not have used more than 25% of the allocated resources (bandwidth and storage).
3. No Abuse: Your account must not be in violation of our Terms of Service, Acceptable Use Policy, or any applicable laws.
Refund Process
To initiate are fund, please contact our support team via email (support@jiwebhosting.com) or through your control panel. Please include the following information:
1. Reason for Refund: Explain why you're requesting a refund.
2. Account Details: Provide your account username, hosting plan details, and cancellation date (if applicable).
3. Refund Amount: Specify the amount you're expecting as a refund.
Refund Timeline
We aim to process all refund requests within 5-7 business days of receiving.
Disclaimer
jiWebHosting reserves the right to modify or update this refund policy at anytime, without notice. By using our web hosting services, you agree to these terms and conditions.
If you have any questions about our refund policy, please don't hesitate to contact us. We're always here to help!