​At jiWebHosting, we are committed to providing the best possible hosting experience. However, we understand that sometimes things may not go as planned.

Eligible Services

The following services are eligible for refunds:

• Shared Hosting
• Reseller Hosting
• VPS (Virtual Private Server) Hosting
• Dedicated Server Hosting

The following services are not eligible for refunds:

• Domain registration and renewal fees
• SSL certificate installation fees
• Additional features or upgrades purchased after the initial service period

​Refund Terms

To qualify for a refund, the following conditions must be met:

• Cancellation: You must cancel your hosting account within 30 days of activation.
• Unused Services: No more than 25% of the allocated resources (bandwidth and storage) may have been used.
• No Abuse: Your account must not be in violation of our Terms of Service, Acceptable Use Policy, or any applicable laws.
• Refund Eligibility: Please note that jiWebHosting generally does not provide refunds. Refunds are only considered under exceptional circumstances and solely at our discretion.
  

Refund Process

To request a refund, please contact our support team via email at support@jiwebhosting.com or through your control panel. Include the following information:

• Reason for Refund: A brief explanation of your refund request.
• Account Details: Your account username, hosting plan details, and cancellation date (if applicable).
• Refund Amount: The amount you expect to be refunded.​

Refund Timeline

We aim to process all refund requests within 5-7 business days of receipt.

Disclaimer

jiWebHosting reserves the right to modify or update this refund policy at any time without prior notice. By using our services, you agree to the terms outlined in this policy.